Works with the tools you already run.

Connect your store platform, help desk, returns, subscription, shipping and marketing tools. Each integration has a setup guide in our docs.

Browse integration docs

Platform setup guides

Platforms

Install on your store. Orders and shipments sync to Order Protection, and approved claims come back as reships and refunds.

Shopify

Protection in your cart, and in checkout on Shopify Plus, with claims resolved back into Shopify.

BigCommerce

Protection in your cart and checkout, with reships and refunds created right in BigCommerce.

Magento

A Magento 2 module for cart and checkout, with replacement orders and credit memos handled for you.

WooCommerce

A WordPress plugin that adds protection to cart and checkout and handles reships and refunds.

Helpdesks

Show order and claim details in the help desk your team already works in.

Gorgias

Order and claim details on every Gorgias ticket, plus a macro with the claim link.

Zendesk

See a customer’s orders and claims in Zendesk, and file a claim from the ticket.

Richpanel

Each new claim opens a Richpanel ticket, and resolved claims snooze out of your queue.

Kustomer

Every claim lands on the Kustomer timeline as a Klaim that stays up to date.

Returns & post-purchase

Shipping claims, warranties and returns from one portal, plus store credit delivered your way.

Loop Returns

Start Loop returns from your claim portal and see return status inside Order Protection.

parcelLab

Send shoppers to your parcelLab returns portal and see every return in Order Protection.

Refundid

Connect Refundid with one API key and manage returns and shipping claims in one place.

Rise.ai

Approved store credit becomes a Rise.ai gift card, emailed to your customer.

Subscriptions

Keep protection on renewals, and let subscribers switch it on or off in their portal.

Recharge

Let subscribers add protection in the Recharge portal and keep it on every renewal.

Smartrr

A protection toggle in the Smartrr portal, with the total updating as subscribers switch.

Stay AI

A protection toggle in the Stay AI portal that subscribers can switch on or off.

Ordergroove

Protection in the Ordergroove subscription manager, kept in sync on every order.

Skio

Keep protection on Skio charges by API, and let existing subscribers opt in.

Loop Subscriptions

Protection on Loop renewals by API, with a toggle in the customer portal.

Shipping & tracking

Track every shipment, reship internationally and test how protection is offered in checkout.

ShipStation

Track every ShipStation shipment so protected customers can file a claim on it.

PDQ

Run checkout tests with PDQ that vary how protection is priced and offered.

Marketing

Put protection and the claim link in your cart, mobile app and order emails.

Tapcart

Add the protection toggle to the cart in your Tapcart mobile app.

Rebuy

Order Protection and Secure Checkout inside the Rebuy Smart Cart, no theme edits.

Klaviyo

Add a file-a-claim block to Klaviyo order emails, shown only on protected orders.

AI partners

AI support partners that work alongside Order Protection.

Siena

AI agents for ecommerce customer experience.

Kodif

Action-first AI support that resolves tickets for ecommerce brands.

Developer/API

Connect any platform, pull your data or build an app with the Order Protection API.

Order Protection API

Build on Order Protection with REST APIs, webhooks, OAuth apps and an Analytics API.

Don’t see your stack?

Connect any platform with the Order Protection API, or tell us what you run and we’ll show you how claims flow through it.

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Explore the API