Home and decor shipping protection.

Bid farewell to shipping problems, including damaged products, with Order Protection.

Get a demo

Protecting top retailers in Home & Decor

Image credit to our friends at:

Floyd Home

“Home sweet home” shouldn’t come with shipping issues.

Home and decor brands often face a range of shipping challenges, including damage during transportation, delays, and lost packages.


Damage during transportation can occur if products are not properly packaged or handled, leading to dents, scratches, or broken pieces. This can not only impact the appearance and value of products, but it can also be costly for brands to replace or refund damaged items. Depending on the size of the purchase, this can be an extremely costly replacement or dispute with customers.


Delays and lost packages can also pose a significant issue, as it can lead to lost sales and negative customer experiences — especially when waiting on critical purchases for their homes.


With shipping protection, you can ensure that any shipping and delivery mishaps will be taken care of quickly and efficiently, keeping your customers happy and your brand’s bottom line secure.


How It Works

From problem to profit in minutes.

$1.55

Protection for Damage, Loss, Theft & More!

Or use our branded version.

Skatie Order Protection

Protection for Damage, Loss, Theft & More!

$1.55

Use your brand name and fonts.

1

Add our lightweight widget to your cart.

2

Customers file a claim for shipping issues.

3

Our 24/7 support reships or refunds approved claims (97%)

4

Receive a monthly payout in rev share.

$1.55

Protection for Damage, Loss, Theft & More!

Or use our branded version.

Skatie Order Protection

Protection for Damage, Loss, Theft & More!

$1.55

Use your brand name and fonts.

1

Add our lightweight widget to your cart.

2

Customers file a claim for shipping issues.

3

Our 24/7 support reships or refunds approved claims (97%)

4

Receive a monthly payout in rev share.

1

Add our lightweight widget to your cart.

2

Customers file a claim for shipping issues.

3

Our 24/7 support reships or refunds approved claims (97%)

4

Receive a monthly payout in rev share.

With benefits the whole team
will love.

For CX Teams

For Founders

CX Teams

Enhance your CX with supercharged 24/7 support.

Eliminate low-value tickets for post-purchase issues

Keep tabs on customer comms with full visibility

Scale support as claim volume increases with growth

Streamline claims and customer communications

"Order Protection is THE BEST partner you could ask for to help protect your customer experience. We've had great success."

Sandy Sloan

Head of Customer Experience

For CX Teams

For Founders

CX Teams

Enhance your CX with supercharged 24/7 support.

Eliminate low-value tickets for post-purchase issues

Keep tabs on customer comms with full visibility

Scale support as claim volume increases with growth

Streamline claims and customer communications

"Order Protection is THE BEST partner you could ask for to help protect your customer experience. We've had great success."

Sandy Sloan

Head of Customer Experience

For CX Teams

For Founders

CX Teams

Enhance your CX with supercharged 24/7 support.

Eliminate low-value tickets for post-purchase issues

Keep tabs on customer comms with full visibility

Scale support as claim volume increases with growth

Streamline claims and customer communications

"Order Protection is THE BEST partner you could ask for to help protect your customer experience. We've had great success."

Sandy Sloan

Head of Customer Experience

Schedule a demo with us

Wow-worthy support is just a demo away.

Protect orders, boost customer loyalty, and start seeing new revenue roll in.

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