Home and decor order protection.
Bid farewell to shipping problems, including damaged products, with Order Protection.
Home and decor order protection.
Bid farewell to shipping problems, including damaged products, with Order Protection.
Protecting top retailers in Home & Decor
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the difficulties and frustrations that can come with shipping home and decor products.
Home and decor brands often face a range of shipping challenges, including damage during transportation, delays, and lost packages. Damage during transportation can occur if products are not properly packaged or handled, leading to dents, scratches, or broken pieces. This can not only impact the appearance and value of products, but it can also be costly for brands to replace or refund damaged items. Depending on the size of the purchase, this can be an extremely costly replacement or dispute with customers. Delays and lost packages can be a significant issue, as it can lead to lost sales and negative customer experiences — especially when waiting on critical purchases for their homes.
Why Order Protection?
Undefeated coverage, support and features.
OrderProtection
.com
Other Companies
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
Protecting top retailers in Home & Decor
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the difficulties and frustrations that can come with shipping home and decor products.
Home and decor brands often face a range of shipping challenges, including damage during transportation, delays, and lost packages. Damage during transportation can occur if products are not properly packaged or handled, leading to dents, scratches, or broken pieces. This can not only impact the appearance and value of products, but it can also be costly for brands to replace or refund damaged items. Depending on the size of the purchase, this can be an extremely costly replacement or dispute with customers. Delays and lost packages can be a significant issue, as it can lead to lost sales and negative customer experiences — especially when waiting on critical purchases for their homes.
Why Order Protection?
Undefeated coverage, support and features.
OrderProtection
.com
Other Companies
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
Protecting top retailers in Home & Decor
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the difficulties and frustrations that can come with shipping home and decor products.
Home and decor brands often face a range of shipping challenges, including damage during transportation, delays, and lost packages. Damage during transportation can occur if products are not properly packaged or handled, leading to dents, scratches, or broken pieces. This can not only impact the appearance and value of products, but it can also be costly for brands to replace or refund damaged items. Depending on the size of the purchase, this can be an extremely costly replacement or dispute with customers. Delays and lost packages can be a significant issue, as it can lead to lost sales and negative customer experiences — especially when waiting on critical purchases for their homes.
Why Order Protection?
Undefeated coverage, support and features.
OrderProtection
.com
Other Companies
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the difficulties and frustrations that can come with shipping home and decor products.
Home and decor brands often face a range of shipping challenges, including damage during transportation, delays, and lost packages. Damage during transportation can occur if products are not properly packaged or handled, leading to dents, scratches, or broken pieces. This can not only impact the appearance and value of products, but it can also be costly for brands to replace or refund damaged items. Depending on the size of the purchase, this can be an extremely costly replacement or dispute with customers. Delays and lost packages can be a significant issue, as it can lead to lost sales and negative customer experiences — especially when waiting on critical purchases for their homes.
Why Order Protection?
Undefeated coverage, support and features.
Us
Others
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
Protecting top retailers in Health & Wellness