We cover brands for all major shipping issues
Returned to sender
Boost Customer Loyalty
Shipping issues can’t always be prevented—but they can be protected.
Cultivate happy, loyal customers with shipping protection and support that shows you care.
260M packages stolen last year.
That's nearly one for every American.
40%+ of people leave negative reviews after a bad shipping experience.
Control the narrative by ensuring your customers always have a positive experience—even when things go wrong.
Relieve your CS team of all shipping-related claims and issues.
24/7 support from us = fewer customer support cases for you.
Was a very easy to submit a claim, great that I can text with you directly as well. Thanks!!
Full transparency and visibility into claims
Our agents will work directly with your customers, but you’ll have the ability to review all communications and claims.
Your hub for all shipping-related issues.
Instant insights, customer conversations, automated resolutions—all in one place.
Industries we serve