Shipping Protection
You ship it—we’ll take care of the rest.
We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.
It pays to provide shipping protection—literally.
We'll handle your customers' shipping issues and you'll get a monthly payout from protected orders.
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Skatie Order Protection
Protection for Damage, Loss, Theft & More!
$1.55
Use your brand name and fonts.
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Reduce CS tickets, add new revenue.
Enhance profitability in every transaction, all the while elevating the customer experience.
New revenue on each protected order in monthly revenue-sharing payouts.
24/7 support for all major case types where we treat your customers like our own.
The most customizable pricing allows us to build a plan especially for your business.
Very happy customers get responses in minutes and full resolutions in 14m.
Low code, high impact. Get set up with just a few lines of code.
Your branding end-to-end throughout the entire customer experience.
Complete communication visibility.
We’ll provide the support, but you’ll get full visibility and control over all customer communications.
Transparent communication and visibility into claims
Get full access to all communications with your customers, even when we handle the tickets.
Custom macros in your brand voice
Customizability is our speciality. You can create custom macros based on our core messaging so you can always sound like, you.
Your customers will be thrilled with a fast resolution, and your team's workload will be lighter.