Turn shipping problems into a new revenue stream.
Turn shipping problems into a new revenue stream.
With Order Protection, take your shipping challenges from problem → to profits. We’ll handle shipping issues 24/7 for your customers while you enjoy more revenue and better customer loyalty.
With Order Protection, take your shipping challenges from problem → to profits. We’ll handle shipping issues 24/7 for your customers while you enjoy more revenue and better customer loyalty.
Coverage for Theft • Damage • Lost packages • Wrong items • Missing items & More
How Oh Polly reduced shipping claim resolution time by 84%
"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"
+210%
Increase in NPS Score
19m
response time
-84%
resolution time
How Oh Polly reduced shipping claim resolution time by 84%
"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"
+210%
Increase in NPS Score
19m
response time
-84%
resolution time
How Oh Polly reduced shipping claim resolution time by 84%
"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"
+210%
Increase in NPS Score
19m
response time
-84%
resolution time
What We Do
It pays to provide shipping protection—literally.
We'll handle your customers' shipping issues and you'll get a monthly payout from protected orders.
1
Offer order protection at checkout.
Add our protection widget (a tiny snippet of code) to your store and then your customers can opt to protect their orders.
2
Customers file claims for shipping issues.
3
We'll send a refund or reshipment in under 1 hour.
4
Get a monthly payout from protected orders.
1
Offer order protection at checkout.
Add our protection widget (a tiny snippet of code) to your store and then your customers can opt to protect their orders.
2
Customers file claims for shipping issues.
3
We'll send a refund or reshipment in under 1 hour.
4
Get a monthly payout from protected orders.
1
Offer order protection at checkout.
Add our protection widget (a tiny snippet of code) to your store and then your customers can opt to protect their orders.
2
Customers file claims for shipping issues.
3
We'll send a refund or reshipment in under 1 hour.
4
Get a monthly payout from protected orders.
Your customers; your brand.
Your customers want to shop with your brand, and that doesn’t stop with the post-purchase and shipping experience. Customize the claim-filing process with your brand elements to ensure your customers receive a consistent, seamless shipping experience—from checkout to delivery.
Why Order Protection?
Shipping protection has never been easier—or more profitable.
Compared to other providers, launching with us is the smarter, more secure choice
OrderProtection
.com
Other Companies
Compliant and insured
Feel confident in your compliance with our insurance captive.
All case types covered
Theft, damage, returned to sender, lost, missing, defective, order not received, wrong items, and missing items.
Higher revenue opportunities
Unlock new revenue with monthly payouts from protected orders.
File claims from anywhere
Simplify the claims process by allowing customers to file from any device on any browser—no app downloads required!
Keep customer data safe and secure
We don’t share your data, or market to your customers.
Why Order Protection?
Shipping protection has never been easier—or more profitable.
Compared to other providers, launching with us is the smarter, more secure choice
Us
Others
Compliant and insured
Feel confident in your compliance with our insurance captive.
All case types covered
Theft, damage, returned to sender, lost, missing, defective, order not received, wrong items, and missing items.
Higher revenue opportunities
Unlock new revenue with monthly payouts from protected orders.
File claims from anywhere
Simplify the claims process by allowing customers to file from any device on any browser—no app downloads required!
Keep customer data safe and secure
We don’t share your data, or market to your customers.
Why Order Protection?
Shipping protection has never been easier—or more profitable.
Compared to other providers, launching with us is the smarter, more secure choice
OrderProtection
.com
Other Companies
Compliant and insured
Feel confident in your compliance with our insurance captive.
All case types covered
Theft, damage, returned to sender, lost, missing, defective, order not received, wrong items, and missing items.
Higher revenue opportunities
Unlock new revenue with monthly payouts from protected orders.
File claims from anywhere
Simplify the claims process by allowing customers to file from any device on any browser—no app downloads required!
Keep customer data safe and secure
We don’t share your data, or market to your customers.
Reviews
Here's what customers are saying.
Read real reviews from our brands' customers to see why shoppers love OP shipping support.
Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.
Carlos
Primitive Skateboarding Customer
Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.
Frank
ARMRA Customer
Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.
Liliana
Dose of Roses Customer
Thank you so much for taking care of this issue. Will surely order again once my supply gets low.
Marie
ARMRA Customer
Thank you. I appreciate it, I will be looking forward to shopping more with you guys!
Natacha
LEAU Clothing Customer
Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!
Jackie
Boujee Hippie Customer
Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!
Haili
Oh Polly Customer
Great communication and fast response! Thank you!!
Sherry
Scentiment Customer
Thank you very much! I appreciate the update and the replacement shipment.
Elena
ARMRA Customer
Thank you, I greatly appreciate it! Looking forward to using the product.
Cara
YENSA Customer
Amazing...thank you so much. Love my Armra.
Antonio
ARMRA Customer
Thank you so much for your help! Have a good day.
Gerardo
Wildflower Cases Customer
Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.
Carlos
Primitive Skateboarding Customer
Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.
Frank
ARMRA Customer
Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.
Liliana
Dose of Roses Customer
Thank you so much for taking care of this issue. Will surely order again once my supply gets low.
Marie
ARMRA Customer
Thank you. I appreciate it, I will be looking forward to shopping more with you guys!
Natacha
LEAU Clothing Customer
Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!
Jackie
Boujee Hippie Customer
Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!
Haili
Oh Polly Customer
Great communication and fast response! Thank you!!
Sherry
Scentiment Customer
Thank you very much! I appreciate the update and the replacement shipment.
Elena
ARMRA Customer
Thank you, I greatly appreciate it! Looking forward to using the product.
Cara
YENSA Customer
Amazing...thank you so much. Love my Armra.
Antonio
ARMRA Customer
Thank you so much for your help! Have a good day.
Gerardo
Wildflower Cases Customer
It’s like free money, seriously.
Protect orders, boost customer loyalty, and start seeing new revenue roll in.
By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.
It’s like free money, seriously.
Protect orders, boost customer loyalty, and start seeing new revenue roll in.
By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.