Are you tired of chargebacks, refunds, and reships? Problem solved

WE DON'T JUST PROTECT YOUR ORDERS. WE PROTECT YOUR BRAND.

Resolve Order Issues With a Few Clicks
BOOK A DEMO

WHEN THINGS GO WRONG, WE MAKE THEM RIGHT

Offer an exceptional customer experience and peace of mind when customers need you most—when something goes wrong.

Your customers can file claims for the most common shipping issues within a few clicks, and get confirmation of the resolution without delay.

Stolen

Delivered Not Received

Damaged Item

Lost in Transit

Wrong Item

ONE CLICK AND THEY’RE COVERED

OrderProtection.com is offered as an additional item at checkout. There’s no extra application process or forms to fill out, customers just checkout and go.

dose of roses
beverly hills
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BUILT FOR YOUR SHOPIFY STORE

We’re fully integrated with Shopify, so you can activate OrderProtection.com in minutes - just set up your account, add to your store, and you’re in business like never before.

REDUCE
CHARGEBACKS

A third of chargebacks are due to shipping problems. Make it easy for your customers to resolve any issues, and guess what? Less expensive chargebacks.

INCREASE
CONVERSION RATE

These days, customers are careful where they shop, and rightly so. Be the store they can trust and let them know they’re covered if things go wrong.

REDUCE CUSTOMER
SERVICE WORK

Our Concierge team are experts at confusing shipping related tickets. Eliminate an estimated 20% of customer service workload and let them focus on high-value tickets & upselling.