Order Protection for WooCommerce
A WordPress plugin that adds protection to cart and checkout and handles reships and refunds.
What it does
Our WordPress plugin adds a protection toggle to your WooCommerce cart and checkout and charges it as a fee line. It sends your orders, cancellations and products to Order Protection. When a claim is approved, a signed webhook tells the plugin to create a $0 replacement order or refund the shopper through your payment gateway.
How it works
Download the plugin, add it to /wp-content/plugins and activate it in WordPress.
In your Order Protection dashboard, create an API key.
Add a webhook for approved claims that points to your store’s claim-resolution endpoint, with a secret you choose.
In WooCommerce settings, open the Order Protection tab and enter your store URL, API key and webhook secret.
What the plugin does
Sends orders when they reach Processing or Completed, and backfills past orders by date range
Sends cancellations, and products, variations and stock as they change
Adds protection as a fee line on the order
Creates $0 replacement orders and refunds through your payment gateway when a claim is approved
Shows each order’s claim status in your WooCommerce orders list
Where shoppers see it
Classic cart and checkout
Block-based cart and checkout
CheckoutWC
Anywhere you place the shortcode toggle
About WooCommerce
WooCommerce is the open-source ecommerce plugin for WordPress.
Frequently asked questions
Will it work with my store?
What does Order Protection cover?
What is shipping protection?
How do claims reach my store?
What does the plugin send?
Where does the offer show up?
How do shoppers file a claim?
