Fashion and apparel shipping protection.

Solving shipping issues for the fashion industry.

Get a demo

Protecting top retailers in Fashion & Apparel

Image credit to our friends at:

OhPolly

Shipping protection never goes out of style.

Shipping issues in the fashion and apparel industry include many of the common challenges facing most industries: damage, theft, loss, and delayed deliveries.


Many fashion and apparel brands rely on their branded packaging to create a strong brand image and experience for their customers—but it also opens them up to more theft. Porch pirates might be more inclined to swipe a package with a brand’s logo stamped clearly on the outside because of the products associated with that brand, versus a plain, unmarked box.


Other common issues include missing items, or wrong items or size, causing customer frustration and an unsatisfactory experience. Receiving defective products such as clothing with misaligned screen printing, missing zippers, or holes, or any other variety of problems can reflect poorly on the quality of their products and lead to customer dissatisfaction.


With shipping protection, fashion and apparel brands can receive support for these common issues and provide protection for their customers’ purchases to ensure they’ll be covered for any mishaps that may happen during packing, shipping, or delivery.


How It Works

From problem to profit in minutes.

$1.55

Protection for Damage, Loss, Theft & More!

Or use our branded version.

Skatie Order Protection

Protection for Damage, Loss, Theft & More!

$1.55

Use your brand name and fonts.

1

Add our lightweight widget to your cart.

2

Customers file a claim for shipping issues.

3

Our 24/7 support reships or refunds approved claims (97%)

4

Receive a monthly payout in rev share.

$1.55

Protection for Damage, Loss, Theft & More!

Or use our branded version.

Skatie Order Protection

Protection for Damage, Loss, Theft & More!

$1.55

Use your brand name and fonts.

1

Add our lightweight widget to your cart.

2

Customers file a claim for shipping issues.

3

Our 24/7 support reships or refunds approved claims (97%)

4

Receive a monthly payout in rev share.

1

Add our lightweight widget to your cart.

2

Customers file a claim for shipping issues.

3

Our 24/7 support reships or refunds approved claims (97%)

4

Receive a monthly payout in rev share.

With benefits the whole team
will love.

For CX Teams

For Founders

CX Teams

Enhance your CX with supercharged 24/7 support.

Eliminate low-value tickets for post-purchase issues

Keep tabs on customer comms with full visibility

Scale support as claim volume increases with growth

Streamline claims and customer communications

"Order Protection is THE BEST partner you could ask for to help protect your customer experience. We've had great success."

Sandy Sloan

Head of Customer Experience

For CX Teams

For Founders

CX Teams

Enhance your CX with supercharged 24/7 support.

Eliminate low-value tickets for post-purchase issues

Keep tabs on customer comms with full visibility

Scale support as claim volume increases with growth

Streamline claims and customer communications

"Order Protection is THE BEST partner you could ask for to help protect your customer experience. We've had great success."

Sandy Sloan

Head of Customer Experience

For CX Teams

For Founders

CX Teams

Enhance your CX with supercharged 24/7 support.

Eliminate low-value tickets for post-purchase issues

Keep tabs on customer comms with full visibility

Scale support as claim volume increases with growth

Streamline claims and customer communications

"Order Protection is THE BEST partner you could ask for to help protect your customer experience. We've had great success."

Sandy Sloan

Head of Customer Experience

Schedule a demo with us

Wow-worthy support is just a demo away.

Protect orders, boost customer loyalty, and start seeing new revenue roll in.

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