Protecting top retailers in Fashion & Apparel
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the pains of shipping issues for fashion and apparel brands.
We deeply understand shipping issues in the fashion and apparel industry such branded packages being stolen, which can be a concern for fashion brands that rely on their packaging to create a strong brand image. Another issue is receiving the wrong item or size, which can be frustrating for customers who have ordered a specific item and are expecting it to fit properly. Missing items can also be a problem, as customers may have paid for items that never arrive. Receiving defective products such as clothing with misaligned screen printing, missing zippers, or holes, or any other variety of problems can reflect poorly on the quality of their products and lead to customer dissatisfaction.
Why Order Protection?
Undefeated coverage, support and features.
OrderProtection
.com
Other Companies
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
Protecting top retailers in Fashion & Apparel
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the pains of shipping issues for fashion and apparel brands.
We deeply understand shipping issues in the fashion and apparel industry such branded packages being stolen, which can be a concern for fashion brands that rely on their packaging to create a strong brand image. Another issue is receiving the wrong item or size, which can be frustrating for customers who have ordered a specific item and are expecting it to fit properly. Missing items can also be a problem, as customers may have paid for items that never arrive. Receiving defective products such as clothing with misaligned screen printing, missing zippers, or holes, or any other variety of problems can reflect poorly on the quality of their products and lead to customer dissatisfaction.
Why Order Protection?
Undefeated coverage, support and features.
OrderProtection
.com
Other Companies
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the pains of shipping issues for fashion and apparel brands.
We deeply understand shipping issues in the fashion and apparel industry such branded packages being stolen, which can be a concern for fashion brands that rely on their packaging to create a strong brand image. Another issue is receiving the wrong item or size, which can be frustrating for customers who have ordered a specific item and are expecting it to fit properly. Missing items can also be a problem, as customers may have paid for items that never arrive. Receiving defective products such as clothing with misaligned screen printing, missing zippers, or holes, or any other variety of problems can reflect poorly on the quality of their products and lead to customer dissatisfaction.
Why Order Protection?
Undefeated coverage, support and features.
Us
Others
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.
Protecting top retailers in Health & Wellness
Protecting top retailers in Fashion & Apparel
We're Here to Help
Protect your orders. Protect your brand.
69% of customers are willing to buy shipping protection.
Shipping issue? Your customer files a claim.
Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.
End-to-end SMS support for all claims
A refund or reshipment is sent in under 1 hour.
We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.
Automated across all systems in one-click
We understand the pains of shipping issues for fashion and apparel brands.
We deeply understand shipping issues in the fashion and apparel industry such branded packages being stolen, which can be a concern for fashion brands that rely on their packaging to create a strong brand image. Another issue is receiving the wrong item or size, which can be frustrating for customers who have ordered a specific item and are expecting it to fit properly. Missing items can also be a problem, as customers may have paid for items that never arrive. Receiving defective products such as clothing with misaligned screen printing, missing zippers, or holes, or any other variety of problems can reflect poorly on the quality of their products and lead to customer dissatisfaction.
Why Order Protection?
Undefeated coverage, support and features.
OrderProtection
.com
Other Companies
All case types covered
Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.
No mobile required
No barrier to submit a claim, visit from any device on any browser.
SMS customer support
Customers expect service via text, we give it to them!
Own your data
We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.
World-class shipping protection and customer support.
$27M
In Protected orders
411k
Protected orders
97%
Claim approval rate
$30
Per claim saved on Avg.
Launch 24/7 support and order protection today.
Happier customers and boosted profits await.