Health and wellness order protection.

Let our solution take care of your shipping headaches and you can focus on the health of your customers.

Health and wellness order protection.

Let our solution take care of your shipping headaches and you can focus on the health of your customers.

Protecting top retailers in Health & Wellness

We're Here to Help

Protect your orders. Protect your brand.

69% of customers are willing to buy shipping protection.

Add order protection to your cart.

Get set up quick. We're integrated with all major platforms and apps.

Get up and running the next day

Shipping issue? Your customer files a claim.

Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.

End-to-end SMS support for all claims

A refund or reshipment is sent in under 1 hour.

We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.

Automated across all systems in one-click

Shipping issues shouldn't impact the health of your brand image.

We understand the common shipping headaches you face, whether it be lost or damaged packages, incorrect orders, or delays in delivery. Resolving incorrect orders can be a time-consuming and costly process, especially if the incorrect or incomplete order is not caught until after it has been shipped. This is particularly true for products that are large or heavy, or that have specific size or fit requirements. Delays in delivery are especially problematic for health and wellness brands that sell perishable products or products that are needed for immediate use. Some brands may also face challenges related to compliance with regulations governing the shipment of certain types of products which make issues even more difficult to resolve.

Why Order Protection?

Undefeated coverage, support and features.

OrderProtection
.com

Other Companies

All case types covered

Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.

No mobile required

No barrier to submit a claim, visit from any device on any browser.

SMS customer support

Customers expect service via text, we give it to them!

Own your data

We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.

World-class shipping protection and customer support.

$27M

In Protected orders

411k

Protected orders

97%

Claim approval rate

$30

Per claim saved on Avg.

Launch 24/7 support and order protection today.

Happier customers and boosted profits await.

We're Here to Help

Protect your orders. Protect your brand.

69% of customers are willing to buy shipping protection.

Add order protection to your cart.

Get set up quick. We're integrated with all major platforms and apps.

Get up and running the next day

Shipping issue? Your customer files a claim.

Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.

End-to-end SMS support for all claims

A refund or reshipment is sent in under 1 hour.

We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.

Automated across all systems in one-click

Shipping issues shouldn't impact the health of your brand image.

We understand the common shipping headaches you face, whether it be lost or damaged packages, incorrect orders, or delays in delivery. Resolving incorrect orders can be a time-consuming and costly process, especially if the incorrect or incomplete order is not caught until after it has been shipped. This is particularly true for products that are large or heavy, or that have specific size or fit requirements. Delays in delivery are especially problematic for health and wellness brands that sell perishable products or products that are needed for immediate use. Some brands may also face challenges related to compliance with regulations governing the shipment of certain types of products which make issues even more difficult to resolve.

Why Order Protection?

Undefeated coverage, support and features.

Us

Others

All case types covered

Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.

No mobile required

No barrier to submit a claim, visit from any device on any browser.

SMS customer support

Customers expect service via text, we give it to them!

Own your data

We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.

World-class shipping protection and customer support.

$27M

In Protected orders

411k

Protected orders

97%

Claim approval rate

$30

Per claim saved on Avg.

Launch 24/7 support and order protection today.

Happier customers and boosted profits await.

Protecting top retailers in Health & Wellness

Protecting top retailers in Health & Wellness

We're Here to Help

Protect your orders. Protect your brand.

69% of customers are willing to buy shipping protection.

Add order protection to your cart.

Get set up quick. We're integrated with all major platforms and apps.

Get up and running the next day

Shipping issue? Your customer files a claim.

Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.

End-to-end SMS support for all claims

A refund or reshipment is sent in under 1 hour.

We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.

Automated across all systems in one-click

Shipping issues shouldn't impact the health of your brand image.

We understand the common shipping headaches you face, whether it be lost or damaged packages, incorrect orders, or delays in delivery. Resolving incorrect orders can be a time-consuming and costly process, especially if the incorrect or incomplete order is not caught until after it has been shipped. This is particularly true for products that are large or heavy, or that have specific size or fit requirements. Delays in delivery are especially problematic for health and wellness brands that sell perishable products or products that are needed for immediate use. Some brands may also face challenges related to compliance with regulations governing the shipment of certain types of products which make issues even more difficult to resolve.

Why Order Protection?

Undefeated coverage, support and features.

OrderProtection
.com

Other Companies

All case types covered

Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.

No mobile required

No barrier to submit a claim, visit from any device on any browser.

SMS customer support

Customers expect service via text, we give it to them!

Own your data

We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.

World-class shipping protection and customer support.

$27M

In Protected orders

411k

Protected orders

97%

Claim approval rate

$30

Per claim saved on Avg.

Launch 24/7 support and order protection today.

Happier customers and boosted profits await.

Protecting top retailers in Health & Wellness

We're Here to Help

Protect your orders. Protect your brand.

69% of customers are willing to buy shipping protection.

Add order protection to your cart.

Get set up quick. We're integrated with all major platforms and apps.

Get up and running the next day

Shipping issue? Your customer files a claim.

Your customer's painlessly file a claim in our world-class portal through a simple guided quiz-style form.

End-to-end SMS support for all claims

A refund or reshipment is sent in under 1 hour.

We'll assess and resolve the claim made by the customer using carrier data and all information collected, super fast.

Automated across all systems in one-click

Shipping issues shouldn't impact the health of your brand image.

We understand the common shipping headaches you face, whether it be lost or damaged packages, incorrect orders, or delays in delivery. Resolving incorrect orders can be a time-consuming and costly process, especially if the incorrect or incomplete order is not caught until after it has been shipped. This is particularly true for products that are large or heavy, or that have specific size or fit requirements. Delays in delivery are especially problematic for health and wellness brands that sell perishable products or products that are needed for immediate use. Some brands may also face challenges related to compliance with regulations governing the shipment of certain types of products which make issues even more difficult to resolve.

Why Order Protection?

Undefeated coverage, support and features.

OrderProtection
.com

Other Companies

All case types covered

Theft, damage, returned to sender, loss, missing, defective, order not received, wrong items and missing items.

No mobile required

No barrier to submit a claim, visit from any device on any browser.

SMS customer support

Customers expect service via text, we give it to them!

Own your data

We don't share your data, and provide full transparency of anything necessary to provide your customers with the best support possible.

World-class shipping protection and customer support.

$27M

In Protected orders

411k

Protected orders

97%

Claim approval rate

$30

Per claim saved on Avg.

Launch 24/7 support and order protection today.

Happier customers and boosted profits await.