parcelLab

parcelLab is the only truly global enterprise post-purchase software provider, empowering brands to design highly engaging experiences that deliver maximum lifetime value.

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Shopify

Magento

About

parcelLab

parcelLab helps over 800 brands take control of their post-purchase touchpoints through three powerful product suites:


  • parcelLab Convert: Provide predictive delivery dates that increase conversion rates, reduce consumer uncertainty, and improve customer satisfaction.

  • parcelLab Engage: Deliver personalized post-purchase communications and embedded order status pages with hyper-relevant content that engages your consumers, drives web traffic, and accelerates repeat purchases.

  • parcelLab Retain: Enable your customers to easily register and manage their returns, exchanges, and warranties, track returns online, and receive proactive communications to improve the end-to-end customer journey.