✦ CASE STUDY ✦ OH POLLY

How Oh Polly reduced shipping claim resolution time by 84%

"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"

Read more

+210%

Increase in NPS Score

19m

response time

-84%

resolution time

✦ CASE STUDY ✦ OH POLLY

How Oh Polly reduced shipping claim resolution time by 84%

"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"

Read more

+210%

Increase in NPS Score

19m

response time

-84%

resolution time

✦ CASE STUDY ✦ OH POLLY

How Oh Polly reduced shipping claim resolution time by 84%

"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"

Read more

+210%

Increase in NPS Score

19m

response time

-84%

resolution time

From shipping strains to seamless deliveries: Primitive Skate's success story

“If you’re a brand looking to partner with Order Protection and you’re on the fence, at the end of the day there’s nothing to lose, and everything to gain".


Read more

Featured Customers

Leading brands trust us to protect their bottom line.

Order Protection partners with the fastest-growing eCommerce brands worldwide. From scaling solopreneuers to category kings, we help brands bring in new revenue while keeping customers happy.

Coverage Across Industries

Protection for every industry.

From fashion and apparel to sporting goods and everything in between, Order Protection covers brands and customers in all eCommerce categories.

Reviews

Here's what shoppers are saying.

Read real reviews from our brands' customers to see why shoppers love OP shipping support.

  • Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.

    Carlos

    Primitive Skateboarding Customer

  • Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.

    Frank

    ARMRA Customer

  • Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.

    Liliana

    Dose of Roses Customer

  • Thank you so much for taking care of this issue. Will surely order again once my supply gets low.

    Marie

    ARMRA Customer

  • Thank you. I appreciate it, I will be looking forward to shopping more with you guys!

    Natacha

    LEAU Clothing Customer

  • Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!

    Jackie

    Boujee Hippie Customer

  • Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!

    Haili

    Oh Polly Customer

  • Great communication and fast response! Thank you!!

    Sherry

    Scentiment Customer

  • Thank you very much! I appreciate the update and the replacement shipment.

    Elena

    ARMRA Customer

  • Thank you, I greatly appreciate it! Looking forward to using the product.

    Cara

    YENSA Customer

  • Amazing...thank you so much. Love my Armra.

    Antonio

    ARMRA Customer

  • Thank you so much for your help! Have a good day.

    Gerardo

    Wildflower Cases Customer

  • Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.

    Carlos

    Primitive Skateboarding Customer

  • Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.

    Frank

    ARMRA Customer

  • Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.

    Liliana

    Dose of Roses Customer

  • Thank you so much for taking care of this issue. Will surely order again once my supply gets low.

    Marie

    ARMRA Customer

  • Thank you. I appreciate it, I will be looking forward to shopping more with you guys!

    Natacha

    LEAU Clothing Customer

  • Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!

    Jackie

    Boujee Hippie Customer

  • Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!

    Haili

    Oh Polly Customer

  • Great communication and fast response! Thank you!!

    Sherry

    Scentiment Customer

  • Thank you very much! I appreciate the update and the replacement shipment.

    Elena

    ARMRA Customer

  • Thank you, I greatly appreciate it! Looking forward to using the product.

    Cara

    YENSA Customer

  • Amazing...thank you so much. Love my Armra.

    Antonio

    ARMRA Customer

  • Thank you so much for your help! Have a good day.

    Gerardo

    Wildflower Cases Customer

Discover the Order Protection advantage.

Join the best brands and see how Order Protection can provide an unparalleled shipping protection experience to your customers today.

By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.

Discover the Order Protection advantage.

Join the best brands and see how Order Protection can provide an unparalleled shipping protection experience to your customers today.

By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.

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Book a demo ahead of BFCM (+ more shipping issues)

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Book a demo ahead of BFCM (+ more shipping issues)

->

Product

Resources

Case Studies

Pricing

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