✦ CASE STUDY ✦ OH POLLY

How Oh Polly reduced shipping claim resolution time by 84%

"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"

+210%

Increase in NPS Score

19m

response time

-84%

resolution time

✦ CASE STUDY ✦ OH POLLY

How Oh Polly reduced shipping claim resolution time by 84%

"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"

+210%

Increase in NPS Score

19m

response time

-84%

resolution time

✦ CASE STUDY ✦ OH POLLY

How Oh Polly reduced shipping claim resolution time by 84%

"Now, if a customer experiences an issue and they've purchased Order Protection, we can simply direct the customer to submit a claim through OP, which only takes a fraction of the time"

+210%

Increase in NPS Score

19m

response time

-84%

resolution time

From shipping strains to seamless deliveries: Primitive Skate's success story

“If you’re a brand looking to partner with Order Protection and you’re on the fence, at the end of the day there’s nothing to lose, and everything to gain".


Featured Customers

Leading brands trust us to protect their bottom line.

Order Protection partners with the fastest-growing eCommerce brands worldwide. From scaling solopreneuers to category kings, we help brands bring in new revenue while keeping customers happy.

Coverage Across Industries

Protection for every industry.

From fashion and apparel to sporting goods and everything in between, Order Protection covers brands and customers in all eCommerce categories.

Reviews

Here's what shoppers are saying.

Read real reviews from our brands' customers to see why shoppers love OP shipping support.

Discover the Order Protection advantage.

Join the best brands and see how Order Protection can provide an unparalleled shipping protection experience to your customers today.

By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.

Discover the Order Protection advantage.

Join the best brands and see how Order Protection can provide an unparalleled shipping protection experience to your customers today.

By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.