Gladly

Gladly is using the best of AI and people to reinvent customer service for the world’s leading consumer brands. Customer service no longer seems to be about customers. Today, most solutions are oriented around tickets and systems that aim for deflection in the name of efficiency and cost savings. Enter, Gladly. We’re doing things differently, and it’s proven to work. But don’t just take our word for it.

• Customer at the center

• Customer service AI

• Best of AI and people

• All in a single lifelong conversation