Shipping Protection
You ship it—we’ll take care of the rest.
You ship it—we’ll take care of the rest.
You ship it—we’ll take care of the rest.
You ship it—we’ll take care of the rest.
You ship it—we’ll take care of the rest.
We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.
We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.
We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.
We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.
We optimize the post-purchase experience for eCommerce brands, reducing CS tickets and boosting profits through shipping protection.
Powerhouse eCommerce brands trust us to reduce their CS tickets, add new revenue, increase customer satisfaction, and solve shipping issues.
Powerhouse eCommerce brands trust us to reduce their CS tickets, add new revenue, increase customer satisfaction, and solve shipping issues.
“At the end of the day there’s nothing to lose, and
everything to gain."
Jaan Bhatia
Partner, Primitive Skateboarding
We’re solving cases for Hurley and protecting their customers against damage, theft, loss, and more.
31%
attachment rate
We're helping Ripndip resolve shipping issues to protect their bottom line and keep customers happy.
23%
attachment rate
We’re resolving issues for ARMRA and helping them keep customers healthy and happy with protected deliveries.
35%
attachment rate
We're solving problems for Milk Snob and helping them protect precious shipments from damage, theft, loss, and more.
68%
attachment rate
“At the end of the day there’s nothing to lose, and
everything to gain."Jaan Bhatia
Partner, Primitive SkateboardingWe’re solving cases for Hurley and protecting their customers against damage, theft, loss, and more.
31%
attachment rate
We're helping Ripndip resolve shipping issues to protect their bottom line and keep customers happy.
23%
attachment rate
We’re resolving issues for ARMRA and helping them keep customers healthy and happy with protected deliveries.
35%
attachment rate
We're solving problems for Milk Snob and helping them protect precious shipments from damage, theft, loss, and more.
68%
attachment rate
It pays to provide shipping protection—literally.
We'll handle your customers' shipping issues and you'll get a monthly payout from protected orders.
1
Add our ultra-light widget to your cart and see new revenue on every order.
Add our ultra-light widget to your cart and see new revenue on every order.
Use your own brand name; receive revenue sharing from us.
100% carbon-neutral shipping available.
100% carbon-neutral
shipping available.
$1.55
Protection for Damage, Loss, Theft & More!
Or use our branded version.
$1.55
Protection for Damage, Loss, Theft & More!
Or use our branded version.
$1.55
Protection for Damage, Loss, Theft & More!
Or use our branded version.
$1.55
Protection for Damage, Loss, Theft & More!
Or use our branded version.
Skatie Order Protection
Protection for Damage, Loss, Theft & More!
$1.55
Use your brand name and fonts.
2
Customers can quickly start a claim and get help for order issues, from familiar places.
Customers can quickly start a claim and get help for order issues, from familiar places.
Integrated into your existing comms and customer journey.
3
Shipping issue? Customers file a claim on your branded portal, with a custom URL.
Shipping issue? Customers file a claim on your branded portal, with a custom URL.
Customize every detail to apply your branding throughout the entire process.
4
Our (your new) 24/7 support team will resolve the claim in under an hour.
Our (your new) 24/7 support team will resolve the claim in under an hour.
Around the clock, top-notch support.
25,000+ tickets resolved
and 25k fewer tickets for our brands to solve
16 minute resolutions
Time from claim filed to resolved
25,000+ tickets resolved
and 25k fewer tickets for our brands to solve
16 minute resolutions
Time from claim filed to resolved
Reduce CS tickets, add new revenue.
Enhance profitability in every transaction, all the while elevating the customer experience.
We’ll reship or refund the customer
and reimburse you on approved claims for:
Lost
Stolen
Damaged
Wrong items
Delivered not received
Wrong address (carrier)
We’ll lighten the load further and handle
all of your CS tickets for:
Wrong address (customer)
Returned to sender
Defective items
Carrier did not receive
Late shipping
Product not as described
Missing items
We’ll reship or refund the customer and reimburse you on approved claims for:
Lost
Stolen
Damaged
Wrong items
Delivered not received
Wrong address (carrier)
We’ll lighten the load further and handle all of your CS tickets for:
Wrong address (customer)
Returned to sender
Defective items
Carrier did not receive
Late shipping
Product not as described
Missing items
We’ll reship or refund the customer and reimburse you on approved claims for:
Lost
Stolen
Damaged
Wrong items
Delivered not received
Wrong address (carrier)
We’ll lighten the load further and handle all of your CS tickets for:
Wrong address (customer)
Returned to sender
Defective items
Carrier did not receive
Late shipping
Product not as described
Missing items
New revenue on each protected order in monthly revenue-sharing payouts.
24/7 support for all major case types where we treat your customers like our own.
The most customizable pricing allows us to build a plan especially for your business.
Very happy customers get responses in minutes and full resolutions in 14m.
Low code, high impact. Get set up with just a few lines of code.
Your branding end-to-end throughout the entire customer experience.
Complete communication visibility.
We’ll provide the support, but you’ll get full visibility and control over all customer communications.
Transparent communication and visibility into claims
Get full access to all communications with your customers, even when we handle the tickets.
Custom macros in your brand voice
Customizability is our speciality. You can create custom macros based on our core messaging so you can always sound like, you.
Coming Q1 2024
Your customers will be thrilled with a 16m average resolution, and your team's workload will be lighter.
Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.
Carlos
Primitive Skateboarding Customer
Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.
Frank
ARMRA Customer
Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.
Liliana
Dose of Roses Customer
Thank you so much for taking care of this issue. Will surely order again once my supply gets low.
Marie
ARMRA Customer
Thank you. I appreciate it, I will be looking forward to shopping more with you guys!
Natacha
LEAU Clothing Customer
Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!
Jackie
Boujee Hippie Customer
Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!
Haili
Oh Polly Customer
Great communication and fast response! Thank you!!
Sherry
Scentiment Customer
Thank you very much! I appreciate the update and the replacement shipment.
Elena
ARMRA Customer
Thank you, I greatly appreciate it! Looking forward to using the product.
Cara
YENSA Customer
Amazing...thank you so much. Love my Armra.
Antonio
ARMRA Customer
Thank you so much for your help! Have a good day.
Gerardo
Wildflower Cases Customer
Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.
Carlos
Primitive Skateboarding Customer
Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.
Frank
ARMRA Customer
Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.
Liliana
Dose of Roses Customer
Thank you so much for taking care of this issue. Will surely order again once my supply gets low.
Marie
ARMRA Customer
Thank you. I appreciate it, I will be looking forward to shopping more with you guys!
Natacha
LEAU Clothing Customer
Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!
Jackie
Boujee Hippie Customer
Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!
Haili
Oh Polly Customer
Great communication and fast response! Thank you!!
Sherry
Scentiment Customer
Thank you very much! I appreciate the update and the replacement shipment.
Elena
ARMRA Customer
Thank you, I greatly appreciate it! Looking forward to using the product.
Cara
YENSA Customer
Amazing...thank you so much. Love my Armra.
Antonio
ARMRA Customer
Thank you so much for your help! Have a good day.
Gerardo
Wildflower Cases Customer
Thank you, I really appreciate it. I look forward to purchasing more products from you guys in the future. This excellent customer service has gained you a happy customer! Have a great day.
Carlos
Primitive Skateboarding Customer
Thank you for your help! That was extremely quick! As long as ARMRA exists, I will keep repurchasing your products. Thanks again.
Frank
ARMRA Customer
Thank you for the prompt response, I really appreciate it and will definitely be ordering through your site again because of the great customer service.
Liliana
Dose of Roses Customer
Thank you so much for taking care of this issue. Will surely order again once my supply gets low.
Marie
ARMRA Customer
Thank you. I appreciate it, I will be looking forward to shopping more with you guys!
Natacha
LEAU Clothing Customer
Thank you so much for the quick response. I'm excited to continue on this journey. Time to get my SKINNY gummies!
Jackie
Boujee Hippie Customer
Thank you so much for all of your help! I will continue to order from you all and I understand mistakes do happen. Have a wonderful day!
Haili
Oh Polly Customer
Great communication and fast response! Thank you!!
Sherry
Scentiment Customer
Thank you very much! I appreciate the update and the replacement shipment.
Elena
ARMRA Customer
Thank you, I greatly appreciate it! Looking forward to using the product.
Cara
YENSA Customer
Amazing...thank you so much. Love my Armra.
Antonio
ARMRA Customer
Thank you so much for your help! Have a good day.
Gerardo
Wildflower Cases Customer
Seamlessly integrate into your tech stack, and connect to leading eCommerce platforms and apps.
Seamlessly integrate into your tech stack, and connect to leading eCommerce platforms and apps.
Schedule a demo with us
Wow-worthy support is just a demo away.
Protect orders, boost customer loyalty, and start seeing new revenue roll in.
By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.
Schedule a demo with us
Wow-worthy support is just a demo away.
Protect orders, boost customer loyalty, and start seeing new revenue roll in.
By submitting this form, you agree to receive promotional messages from Order Protection and agree to the Privacy Policy.