Refundid + Order Protection
Connect Refundid with one API key and manage returns and shipping claims in one place.
What it does
Shoppers start a Refundid return or an Order Protection shipping claim from the same claim portal. Return data flows into Order Protection on its own once your API key is in, with no webhooks to set up. Each order has a View in Refundid button, and a return and a shipping claim can’t both be filed on the same item.
How it works
Generate an API key in Refundid.
In Order Protection, go to Settings › General › Returns and choose Refundid as your provider.
Under Integrations, open Refundid, paste the API key and save. Return data starts flowing in.
Your claim portal now shows a Start a new return option that opens Refundid.
What you get
Returns and shipping claims from one portal
A Returns tab in Order Protection, with a View in Refundid button on each order
No duplicate return and shipping claim on the same item
Returns need to be turned on for your Order Protection account; ask our support team.
About Refundid
Refundid is a returns platform that lets shoppers get their refund as soon as they start a return.
