OP Champions

Meet the CS leaders working with us.

Book a video call with our OP champions who work with us to reduce CS tickets and increase profit in their organizations.

Schedule a demo with us and we can connect you with one of our champions.

Michael Ludwig

Director of Customer Experience

Michael Ludwig

Director of Customer Experience

Anh Vu-Lieberman

VP of Conversion Rate and Site Optimization

Anh Vu-Lieberman

VP of Conversion Rate and Site Optimization

Fran Brzyski

Co-Founder

Fran Brzyski

Co-Founder

Christine Parker

Director of Customer Operations

Christine Parker

Director of Customer Operations

Shray Joshi

Founder & CEO

Shray Joshi

Founder & CEO

Mandi Glynn

Co-Founder & COO

Mandi Glynn

Co-Founder & COO

Jennifer Peters

Senior Manager of eCommerce

Jennifer Peters

Senior Manager of eCommerce

Flora Nishihara

Director of Partnerships

Flora Nishihara

Director of Partnerships

Jeffrey Gaudette

Head of Ecommerce

Jeffrey Gaudette

Head of Ecommerce

Douglas Tilton

VP of Operations

Douglas Tilton

VP of Operations

Barry Sevig

Shopify Design & Development

Barry Sevig

Shopify Design & Development

Geneva Slye

CX + Operations Manager

Geneva Slye

CX + Operations Manager

Destiny Rhinehart

Operations Manager

Destiny Rhinehart

Operations Manager

Logan Dunn

Head of E-commerce (D2C)

Logan Dunn

Head of E-commerce (D2C)

Kate Cassidy

Head of Partnerships

Kate Cassidy

Head of Partnerships

Kate Cassidy

Head of Partnerships

Kate Cassidy

Head of Partnerships

Joe Gilgoff

VP Customer Happiness

Joe Gilgoff

VP Customer Happiness

John Bottoms

Chief Executive Officer

John Bottoms

Chief Executive Officer

Jude D'Souza

Chief Executive Officer

Jude D'Souza

Chief Executive Officer

Leeor Cohen

Founder & CEO

Leeor Cohen

Founder & CEO

Max Wallace

Customer Experience Director

Max Wallace

Customer Experience Director