Optimization Tools
Robust tools to help you maximize your profit.
Unlock potential with A/B testing, store credit, and fraud protection.
A/B
Testing
Test and optimize every aspect of shipping protection.
Opt In vs Opt Out
Test having shipping protection toggled on or off by default to analyze conversion rate, attachment rate and compare profit.
Manage Tests
Powerful dashboard with real-time analytics to run and manage all of your tests. Run up to 5 test groups at a time.
Don't Stop At Price
Test conversion tactics such as showing a pop up when customers opt out, requiring protection and more.
Cart Value Thresholds
Optimize price by cart value to maximize profit, conversion rate and protected orders.
Store
Credit
Offer Store Credit as an appeasement.
More Profit
Double dip on profit. Get a full reimbursement with store credit, and keep the profit when your customers redeem it.
Incentivize Store Credit
Offer a bonus % or flat $ value to redeem store credit instead of a reshipment or a refund.
Custom Redemption Types
Provide customers a discount code or gift card, whichever works better for your business.
Fraud
Protection
Stay protected from bad actors and fraudulent claims.
Flag Suspicious Claims
We utilize 3rd party sources to analyze and flag potential fraud, our CS agents review these cases and keep bad actors away.
A proprietary Fraud solution is under development to identify and elevate detection.
Lost or Stolen Fraud
Police reports are requested in cases where we detect suspected fraudulent activity.
Customer Signatures
Signatures are required at the time of filing a claim, locking in the ability to deny fraudulent claims.
Reduce CS tickets, add new revenue.
Enhance profitability in every transaction, all the while elevating the customer experience.
New revenue on each protected order in monthly revenue-sharing payouts.
24/7 support for all major case types where we treat your customers like our own.
The most customizable pricing allows us to build a plan especially for your business.
Very happy customers get responses in minutes and full resolutions in 14m.
Low code, high impact. Get set up with just a few lines of code.
Your branding end-to-end throughout the entire customer experience.